The Anti-virus Times

Friday, June 16, 2017

A good anti-virus doesn't bombard their master (or mistress) with pop-ups and doesn't bother them with silly questions. When developing Dr.Web, we strive to make our anti-virus (or, to be more precise, all of our anti-viruses for various platforms and purposes) as quiet as possible. On the rare occasion one of our programs reports something to you, you need to pay attention to it.

Let's start with our product for Windows, namely, Dr.Web Security Space.

The Dr.Web Agent icon in the system tray indicates that Dr.Web is enabled and protecting your system. The icon appears as soon as the application is installed.

It also indicates the Dr.Web Agent's current status:

• All the components that are essential for maintaining security are running and working properly; connectivity with the centralised protection server has been established;
• Self-protection, Dr.Web Agent, or an important security component (such as the SpIDer Guard file monitor or the firewall) is disabled. This can weaken anti-virus and system security; or a connection to a server is being established. Enable Self-protection or the other disabled component and wait for a connection to the server.
• An error occurred during the launch of a key Dr.Web component. Your computer is at risk of infection. Make sure that you have a valid key file; if necessary, copy the file to an appropriate location or contact your anti-virus network administrator.

An error occurred during the launch of a key Dr.Web component. Your computer is at risk of infection. Make sure that you have a valid key file; if necessary, copy the file to an appropriate location or contact your anti-virus network administrator.

If the Agent icon is missing or you see an icon with an exclamation mark or cross, the Dr.Web anti-virus is disabled and your PC is unprotected. In this case, restart the system immediately. If the problem persists, contact the Doctor Web support service as soon as possible.

It is recommended that you enable the agent icon to be displayed in the system tray—that way you will be able to react promptly if any problems occur. Under Windows 7 and later, you need to press and drag the Dr.Web icon into the system tray area.

By default, various tips and notifications appear over the agent icon.

To receive event notifications via email, in the settings window enable the option Send notifications to email; specify your address and provide information about the account that will be used to send the notifications.

Click on the Notification parameters button to select the types of events you want to be notified about.